Wednesday, April 01, 2009

Refresher...on Human Relations..

The Ten Commandments of Human Relations :

1. Speak to people.
2. Smile at people.
3. Call people by name.
4. Be friendly and helpful.
5. Be cordial.
6. Have a genuine interest in people.
7. Be generous with praise.
8. Be considerate of the feelings of others.
9. Be thoughtful of the opinions of others.
10. Be alert to give service.


The six most important words : "I admit I made a mistake."
The five most important words : "You did a good job."
The four most important words : "What is your opinion?"
The three most important words : "If you please."
The two most important words : "Thank you."
The most important word : "We."
The least important word : "I"


from John C Maxwell.
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